Frequently Asked Questions

Questions and answers to some of the most common questions about the event.


How can I see the FWD50 2022 session videos and slides?

Videos and slides are available to all 2022 attendees and department pass holders on Access FWD50. 

Please complete this form to request access to 2022 videos. In May 2023, we will make all 2022 videos open to the public. Learn more about our community platform, Access FWD50.

Need help? If something isn’t working the way it should, or you need help, mail

Want to buy a content pass? If you couldn’t attend FWD50 2022, don’t worry! You can still buy a pass to access all the amazing talks. Mail us at and we’ll let you know about pricing—as a Canadian Federal Government employee you might be eligible for a free pass—and take care of creating your account.


Is FWD50 a training event for budgetary purposes?

For Canadian Federal employees, FWD50 has been deemed as training by the government-wide functional community lead (in this case, the Office of the Chief Information Officer (OCIO) for IM/IT-related large information-sharing or learning sessions) on September 15, 2017, as posted on the government of Canada internal GCpedia site Conference versus training: Large information-sharing or learning sessions. This is in keeping with the Guide to Travel, Hospitality, Conference and Event Expenditures.


Do you offer discounts?

In 2020, we launched the Regional Access Program, which welcomed nearly 80 regional governments around the world absolutely free of charge. For the third year in a row, we are offering two general virtual conference passes to the first two applications from any municipal, territorial, provincial, or state government! Claim your regional pass now.

We also offer departmental passes to government departments. A department pass will allow every employee in your department to attend virtually, and includes ten in-person passes. Please contact us for more information.


Can I share my FWD50 pass with other people?

The short answer is no. There are a number of reasons for this:

  • Sharing undermines trust. Across all the events we operate, we do many things attendees love—based on the information we collect during the registration process. If our audience isn’t really who they say they are, a whole portion of the event experience is compromised and falsified. We focus on real interactions and genuine learning among the people who are supposed to be in the room.
  • Sharing ruins interactions. Not being able to trust that someone is who they claim to be breaks networking, contact sharing, and meeting new people—one of the main reasons for conferences. Attendees must be able to greet someone based on their name, role, and company with certainty.
  • Sharing puts people at risk. Pass sharing makes it impossible to verify identity, online or off. Incorrect identity makes it impossible to enforce behavior during the event and violations to our code of conduct. For legal reasons, pass sharing is not permitted.
  • Sharing leads to privacy violations. If person A gives a badge to person B, who signs person A up for a mailing list or opts in for a newsletter, without person A’s consent, that has important legal consequences for GDPR, CASL, and other privacy legislation based on opt-in rules and may expose FWD50 and its partners to legal action.
  • If you share your pass, we won’t be able to run future events. We produce a tremendous amount of valuable content with excellent production and an emphasis on accessibility. Tickets pay for this. Our prices, and business model, assume a single person per pass. This is even more true for virtual events with thin margins that run across an entire week.


I proposed a talk, when will I hear back?

The CFP for the FWD50 annual conference typically opens in April and closes in June.

All FWD50 conference proposals are reviewed by our Advisory Board. Once they have given their feedback all proposers are notified one way or another, before the end of August, 2022.


Are there other ways to attend?

Yes! We’re committed to making the event accessible to all those who want to have a voice. With that in mind, here are some other ways to get involved:

  • You can volunteer to help out, and get a free pass in return.
  • If you’re with the media and want to cover the event, we have a limited number of media access passes we can offer.
  • We are offering two general virtual conference passes to the first two applications from any municipal, territorial, provincial, or state government! Claim your regional pass now.
  • You can partner with us, help us to spread the word and share promotions, and get discounted passes for some of your organization’s members in return.


Are FWD50 sessions presented in both English and French?

FWD50 is an international conference, and speakers are free to speak in either of Canada’s official languages. We will not be providing real-time audio translation on-site for either language.

Our plan is to provide live machine captioning in both languages in real time on the live stream; and to machine transcribe and translate with human correction before publishing recorded copies of the talks. Videos will be available with subtitles off, French subtitles, or English subtitles.


FWD50 and COVID-19

Our society is still confronting a once-in-a-generation health crisis that is disrupting every facet of modern life. The safety of our attendees, our speakers, and our team are our first priority.

After two years of virtual events, we’re all eager to meet in person. It’s better for our mental health, leads to more genuine connections, and ensures that we can focus on skills, learning, and personal development without the inevitable interruptions that happen when are just a click away.

With that said, the safety of our community is paramount. And we’ve learned that virtual formats can be more accessible to many. We’ve expanded our regional access program to include hundreds of public servants from around the world.

Should we have to move to an entirely virtual event, your FWD50 tickets will allow you to access all content online during and after the conference. Read our COVID-19 policy for more information.

Can you still answer my question?

Did we miss something? Please let us know; we’ll do our best to consider every request fairly and quickly.