Stig Parfrey (he/him)
User Research Operations Lead, US Digital Response
Stig is the User Research Operations Lead at USDR. In this role, he is responsible for growing and strengthening the user research practice. With over 7 years of experience in building research ops practices and supporting researchers in the tech industry, Stig is dedicated to driving positive impact in government through the power of user research.
Sessions
Transforming Public Services with User Research: A Case Study of Five Transformative Projects from the USDR: Seattle Research Cohort
November 6, 2023 9:00 PM – 10:00 PM
The talk will cover the Seattle By Design Cohort, a pilot program created by U.S. Digital Response (USDR) in collaboration with the City of Seattle Innovation & Performance team. The program connected a cohort of 20 volunteer experts with city staff from 5 different departments to answer specific research questions and make recommendations using best practices in user research. See more.